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Introduction

I am involved in teaching and research in the area of human-computer interaction. Specifically, I am interested in web usability, web accessibility, user-centered design, assistive technology, and public policy in the area of CHI. I also currently serve as the Chair of Public Policy for ACM SIGCHI, and have previously served as a voting member on the USACM Council. During the 2012-2013 year, I am a Fellow at the Radcliffe Institute for Advanced Study at Harvard University.

I regularly publish in journals and conference proceedings, including the International Journal of Human-Computer Interaction, ACM Transactions on Computer-Human Interaction, ACM Transactions on Accessible Computing, Government Information Quarterly, Behaviour and Information Technology, Journal of Usability Studies, and Interacting with Computers. I also regularly teach courses on human-computer interaction, web usability, web accessibility, and Management Information Systems. I have published 6 books. The three best-known books are: Research Methods in Human-Computer Interaction, published by John Wiley and Sons in 2010, Web Usability: A User-Centered Design Approach (published by Addison-Wesley) and Universal Usability: Designing Computer Interfaces for Diverse User Populations , a book that I edited, which is available from John Wiley and Sons. I currently serve on the editorial boards of Interacting with Computers and Universal Access in the Information Society and I am the forum editor for public policy in Interactions Magazine. I serve on the executive board of the Friends of the Maryland Library for the Blind and Physically Handicapped and I am an affiliate researcher at the Information Policy and Access Center at the University of Maryland College Park.

My research has been highlighted in articles in the Baltimore Sun, Wall Street Journal, Louisville Courier-Journal, Minneapolis Star-Tribune, Braille Monitor, and stories on National Public Radio, WAMU-FM, WCBM-FM, and WMAR-TV. I have served on program committees for the SIGCHI, ASSETS, SIGDOC, INTERACT, and HCII conferences. My research has been funded by the National Science Foundation, and I am also available for consulting work.

Videos

• Locked Out: Investigating Societal Discrimination against People with Disabilities Due to Inaccessible Websites, Feb 13, 2013 at Radcliffe Institute for Advanced Study at Harvard University.
• Panel on technology-related employment for adults with Down Syndrome, at the 2012 National Down Syndrome Convention.
• Interview about Web Accessibility on the Brian Lehrer TV show, November 9th, 2011.
• Preventing Societal Discrimination: Accessible Web Design for People with Disabilities at the Berkman Center for Internet and Society, Harvard Law School, November 8, 2011.
• Preventing Technology-Mediated Societal Discrimination: Accessible Design for Including People with Disabilities at the Summer Social WebShop at the University of Maryland, August 23, 2011.
• Web Accessibility: Recent Research and Policy Activity keynote speech at the Iowa State University Emerging Technologies Conference, April 25, 2011.
• Web Accessibility for People with Disabilities: U.S. Federal Policies and Enforcement, presentation at the Center for IT Policy at Princeton University on February 24, 2011.
• Human-Computer Interaction and Public Policy, presented at the New America Foundation, and co-sponsored by the DC Chapter of ACM, Sept. 21, 2009.

News

• (2013) I co-led a workshop on Engaging the HCI Community with Public Policymaking Internationally on April 28, 2013 at the CHI 2013 conference in Paris, France
• (2013) I was one of the speakers at the American University Law School Cherry Blossoms Conference on Federal Intellectual Property Policy on April 5, 2013.
• (2013) My research was mentioned in an article about web accessibility in the Wall Street Journal on March 21st.
• (2013) I gave a presentation at the Tufts University Computer Science Seminar on February 28th.
• (2013) My fellowship presentation at the Radcliffe Institute for Advanced Study at Harvard University was held on February 13th.
• (2013) I gave a webinar titled Campus IT Accessibility: What do Campuses Need to do to Comply?in December, 2011, and January, 2013.
• (2012) I am one of the co-organizers of the 2014 Cambridge Workshop on Universal Access and Assistive Technology to be held at Cambridge University in March 2014. I was also one of the co-organizers of the 2012 Cambridge workshop, and I co-edited the book Designing Inclusive Systems which includes selected papers from the 2012 workshop.
• (2011) I was the keynote speaker at the Accessing Higher Ground: Accessible Media Web and Technology Conference sponsored by the University of Colorado in November 2011.
• (2011) I presented a webinar on Online Employment Applications and Website Accessibility for the Southeast ADA Center and the Burton Blatt Institute on September 27th.
• (2011) I was a speaker at the NFB Web Accessibility Training Day on September 19th, 2011
• (2011) I was a speaker at the Cornell University Institute for Computer Policy and Law in July 2011.
• (2011) I was a guest blogger on the disability.blog sponsored by disability.gov, talking about government web site accessibility.
• (2011) An article about our research on federal web site accessibility appeared in Fierce Government IT on May 22, 2011.
• (2011) I was named winner of a University System of Maryland Regents Faculty Award for Public Service on April 15, 2011.
• (2011) I have been a panelist twice on the The Kojo Nnamdi Show on WAMU, the NPR station in Washington, DC. Audio and transcripts of the October 12, 2010 show on web accessibility, as well as the March 29, 2011 show on web accessibility , are available.
• (2011) CampusTechnology.Com did a news story about our project on improving CAPTCHAs for blind users on March 23, 2011.
• (2011) Towson University public relations did a news story about my accessibility work.
• (2010) I testified at the Justice Department Public Hearing on ADA on December 16,2010 in Washington, DC. The transcript of the full ADA hearing is available and you can find my testimony by keyword searching on the page.
• (2010) The National Center for Technology Innovation did a NCTI Innovator Profile about my accessibility work.
• (2010) I was quoted in a news story on technology accessibility on NPR, which first ran on October 31, 2010
• (2010) The National Federation of the Blind awarded me the Dr. Jacob Bolotin Award in 2010 for my work in the area of web accessibility. NFB posted an audio recording of the Bolotin Award Ceremony.
• (2010) Teaching materials for teaching usability and accessibility in information assurance and security classes are now available, as a result of a National Science Foundation grant, with Jonathan Lazar, Heidi Feng, and Michael O'Leary as co-PIs at Towson University.
• (2010) We had an article published in the journal Government Information Quarterly, about how airlines charge individuals with disabilities higher fares when the airline web sites are inaccessible. The story was picked up by two travel blogs, Consumer Traveler ran the discrimination story and and Elliott.org ran the discrimination story . Also, there was a 10-minute long radio interview on the "Rudy Maxa's World with Christopher Elliott" show which can be listened to utilizing tools like WinAMP. A transcript of the Rudy Maxa travel show is also available.
• (2010) I am the co-author of a new textbook, Research Methods in Human-Computer Interaction, published by John Wiley and Sons, and my co-authors are Heidi Feng and Harry Hochheiser.
• (2009) I received the Outstanding Faculty Award from the Fisher College of Science and Mathematics on October 30, 2009.
• (2009) My research team won an "Innovator of the Year" award for our work on accessible human interaction proofs. Articles about our Accessible CAPTCHA, called HIPUU (the Human Interaction Proof Universally Usable), appeared in the Baltimore Sun TechBlog and the Braille Monitor.
• (2008) I was a co-author on the paper which won the best paper award at ASSETS 2008.