The mission of the Universal Usability Laboratory is to perform research and provide educational experiences that work towards the goal of universal
usability. Universal usability is the goal of making informational systems easier to use for all user populations. This includes, but is not limited to,
novice users, older users, younger users, users with perceptual impairments, and users with motor impairments.
The Universal Usability Laboratory is a joint project of the Department of Computer and Information Sciences and
the Center for Applied Information
Technology at Towson University. The director of the Universal
Usability Laboratory is Dr. Jonathan Lazar. While the lab was formally
created in May, 2003, it is based on a research group that Dr. Lazar has
led since January 2002.
Current research projects at the Universal Usability Laboratory include:
-Studying webmaster perceptions of web accessibility
More information on the research is available on recent lab-related publications.
Students recently involved in research projects include:
Aaron Allen
Faculty recently involved in research projects include:
James Clements
Last Updated November 1, 2006
-Understanding user frustration with computers in the workplace
-Examining web accessibility trends over time
-Improving the usability of government statistics presented on the web
-Addressing user error in web interface design
-New methods for incorporating user involvement into web development
-Understanding the challenges that blind users face using screen readers
to browse the web
-Understanding how user frustrations impact on user mood
Jessica Daniel
Kisha-Dawn Greenidge
Yan Huang
Adam Jones
Jason Kleinman
Chris Malarkey
Yogesh Nagappa
Jared Smulison
Alfreda Dudley-Sponaugle
Heidi Feng
Robert Hammell
Scott Hilberg
Harry Hochheiser
Gabriele Meiselwitz
Kathy Wang